Privacy Policy

Introduction

Welcome to MindArchetype ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services (collectively, the "Services"). By accessing or using our Services, you consent to the data practices described in this policy.

This Privacy Policy applies to users worldwide, excluding residents of mainland China. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with specific data protection laws, please review the additional provisions that apply to you.

Information We Collect

We collect various types of information to provide and improve our Services:

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials (or tokens if you use third-party login services such as Google).
  • Service-Related Data: To generate personalized reports and readings, we collect information you voluntarily provide, including your birth date, birth time, birth location, gender, and relationship status.
  • Communications: When you contact us, we collect the content of your messages and any information you choose to provide.

Information Collected Automatically

  • Device Information: We collect device identifiers, operating system, browser type and version, screen resolution, and language preferences.
  • Usage Data: We collect information about how you interact with our Services, including pages visited, features used, click patterns, and time spent on pages.
  • Log Data: Our servers automatically record information including your IP address, access times, referring URLs, and error logs.

Information from Third Parties

  • Analytics Providers: We receive aggregated and individual-level data from analytics services such as Google Analytics.
  • Advertising Partners: We may receive information from advertising networks to measure the effectiveness of our marketing campaigns.
  • Payment Processors: Our payment partners (such as PayPal and Stripe) provide us with transaction confirmation data, but we do not receive or store your complete payment card details.

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Maintain your session and remember your preferences
  • Understand how you use our Services and which features are most popular
  • Analyze traffic patterns and optimize user experience
  • Deliver and measure the effectiveness of advertising

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To create your account, generate personalized reports, and deliver the features you request
  • Process Transactions: To process payments and send transaction confirmations
  • Communicate: To respond to your inquiries, send service-related notices, and provide customer support
  • Improve Services: To analyze usage patterns, diagnose technical issues, and enhance user experience
  • Marketing: To send promotional communications (you can opt out at any time)
  • Security: To detect and prevent fraud, unauthorized access, and other harmful activities
  • Legal Compliance: To comply with applicable laws and legal obligations

How We Share Your Information

Service Providers

We share information with third-party vendors who perform services on our behalf, including cloud hosting and data storage providers, payment processors, analytics and advertising partners, email service providers, and customer support tools.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or government request.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS, secure storage with access controls, and regular security assessments.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Restriction: Request that we limit how we use your information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to certain processing of your information, such as direct marketing
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@soulmap.cc

By using MindArchetype, you acknowledge that you have read and understood this Privacy Policy.